Work With Us
At The Ellis Sisters, we are always looking for passionate, creative, and driven individuals to join our growing family. We believe in building a workplace where talent is celebrated, ideas are valued, and every team member plays a meaningful role in shaping our brand, just as it has been since Margaret first opened our doors in 1999.
Vacancy: Graphic Designer
Are you a creative and detail-driven Graphic Designer looking for a new challenge in the world of women's fashion e-commerce? The Ellis Sisters is seeking a talented individual to help bring our Melbourne brand to life visually.
Responsibilities
- Design compelling, on-brand visual assets for our website, including banners, product images, and promotional content.
- Create marketing materials for social media, email campaigns, and digital advertising.
- Ensure visual consistency across all brand touchpoints in line with our brand guidelines.
- Collaborate with the marketing team to develop creative concepts that resonate with our target audience.
- Stay current with design trends and contribute fresh ideas to elevate the brand's aesthetic.
Requirements
- Proven experience as a Graphic Designer, ideally in an e-commerce or fashion environment.
- Proficiency in Adobe Photoshop, Illustrator, or equivalent design tools.
- A strong eye for aesthetics, typography, and attention to detail.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Strong communication skills and the ability to collaborate across departments.
- A portfolio showcasing relevant design work.
What We Offer
- The opportunity to shape the visual identity of a growing, family owned Australian fashion brand.
- Competitive compensation and performance-based benefits.
- Flexible working hours and remote work options.
- A creative, supportive, and collaborative team environment.
- Room for growth and professional development.
To apply, please send your CV and portfolio to info@ellissisters.com with the subject line "Graphic Designer Application".
Vacancy: Customer Experience Associate
Are you passionate about fashion and dedicated to delivering exceptional customer service? The Ellis Sisters is looking for a customer-focused individual who thrives in a dynamic, fast-growing e-commerce environment.
Responsibilities
- Respond promptly and professionally to customer enquiries via email and other channels.
- Assist customers with order tracking, returns, sizing guidance, and general product questions.
- Handle complaints and escalations with empathy and efficiency.
- Maintain accurate records of customer interactions and feedback.
- Work closely with the team to identify recurring issues and suggest improvements.
Requirements
- Previous experience in customer service, preferably within fashion or e-commerce.
- Excellent written and verbal communication skills in English.
- A genuine passion for women's fashion and personal style.
- Ability to remain calm, kind, and solutions-oriented under pressure.
- Highly organised with strong attention to detail.
- Flexibility to adapt to changing priorities in a growing business.
What We Offer
- A warm and welcoming team culture with shared values, family owned since day one.
- Competitive salary and benefits.
- Flexible and remote-friendly working arrangements.
- Opportunities to grow within the company as we scale.
- Staff discounts on our collections.
To apply, please send your CV and a short cover letter to info@theellissisters.com with the subject line "Customer Experience Application". We look forward to hearing from you.